Everything you need to know
before getting started

Lumins is an AI automation company. The work begins by understanding how your operation runs today and then turning manual processes into clearer, connected systems that are easy to follow.

You can start with a clear request or with a general sense that something could work better. Many projects begin by identifying where automation can create the most value. Lumins reviews your routine, finds the bottlenecks, and recommends the best place to start.

Lumins works with businesses that rely on processes, customer service, sales, information, and ongoing follow up. This can include service businesses, agencies, consulting firms, clinics, sales operations, administrative teams, marketing teams, customer service teams, and digital businesses.

Lumins can work across sales, customer service, marketing, internal organization, task management, documents, reports, lead generation, request qualification, follow ups, notifications, knowledge bases, and AI flows.

Yes. Lumins connects the tools that are already part of your routine whenever the integration is technically available. This may include forms, spreadsheets, CRM platforms, email, calendars, WhatsApp, management platforms, databases, documents, and available APIs.

The technical setup for approved integrations is included in the project scope. Costs for external tools, subscriptions, AI credits, servers, message delivery, paid plans, and API fees are paid directly by the client when applicable.

The timeline depends on the complexity of the project. A simple flow may be delivered within a few days. Systems with multiple steps, integrations, rules, testing, and applied AI may take a few weeks. Lumins defines the scope and timeline before the project begins.

Yes. Lumins can review existing automations, identify issues, reduce rework, reorganize flows, improve the logic, and document the current setup so the operation runs more reliably.

Automation reduces repetitive tasks, organizes information, and speeds up processes. Your team remains essential for decisions, relationships, strategy, and situations that require human judgment.

Yes, when there is a clear use case. AI agents can help categorize information, summarize data, answer common questions, qualify leads, organize requests, search documents, and support decisions with context.

The delivery includes guidance and user documentation. Your team will understand the flow, know how to operate the system, and know when an adjustment may be needed.

Yes. Depending on the package, support may happen monthly or every two weeks. This support can cover questions, usage adjustments, improvements, and system updates based on the company's real day to day operation.

Automations rely on tools, permissions, APIs, and rules that can change. Projects with ongoing support include adjustments and technical assistance within the approved scope.

Both formats are available. A one time project works well for solving a specific process. Ongoing support helps companies improve automations, review usage, add new steps, and update the operation over time.

Lumins Start is designed for one specific bottleneck or a focused first project. Lumins Flow is designed for teams that spend time on repetitive tasks and need working automations with monthly support. Lumins Intelligence is designed for companies that need AI, more complete systems, and support every two weeks.

Lumins selects tools based on the problem, the process, and the client's structure. The goal is to build a system that works well for the operation.